Privacy Policy

1. INTRODUCTION

Welcome to Wonderful Package Holiday ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit holiday.wonderfulpackage.com ("Website") or use our services.

2. INFORMATION WE COLLECT

2.1 Personal Information

We collect information that you provide directly to us, including:

- Name and contact details (email address, phone number, postal address)

- Date of birth

- Passport information

- Payment information

- Travel preferences and requirements

- Special assistance needs

- Emergency contact details

2.2 Automatically Collected Information

When you visit our Website, we automatically collect:

- IP address

- Browser type and version

- Operating system

- Device information

- Browsing patterns and preferences

- Cookies and similar tracking technologies

2.3 Third-Party Sources

We may receive information about you from:

- Travel partners and providers

- Payment processors

- Public databases

- Marketing partners

3. HOW WE USE YOUR INFORMATION

We use your personal information for:

3.1 Primary Purposes

- Processing your travel bookings and reservations

- Managing your account

- Providing customer support

- Processing payments

- Sending booking confirmations and updates

- Responding to your inquiries

3.2 Additional Uses

- Improving our services and website

- Personalizing your experience

- Sending promotional communications (with consent)

- Analyzing usage patterns

- Preventing fraud and enhancing security

- Complying with legal obligations

4. INFORMATION SHARING AND DISCLOSURE

4.1 Service Providers

We share information with:

- Travel service providers (airlines, hotels, tour operators)

- Payment processors

- Customer support services

- Marketing and analytics providers

- IT and cloud service providers

4.2 Legal Requirements

We may disclose information:

- To comply with laws and regulations

- To respond to legal requests

- To protect our rights and property

- To prevent fraud or abuse

- In emergency situations

5. DATA SECURITY

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

- Encryption of data in transit and at rest

- Secure servers and networks

- Access controls and authentication

- Regular security assessments

- Staff training on data protection

5.2 Data Retention

- We retain personal data only as long as necessary

- Retention periods vary based on purpose and legal requirements

- You can request deletion of your data subject to legal obligations

6. YOUR RIGHTS AND CHOICES

You have the right to:

- Access your personal data

- Correct inaccurate data

- Request deletion of your data

- Object to processing

- Withdraw consent

- Data portability

- Lodge complaints with supervisory authorities

7. COOKIES AND TRACKING

7.1 Cookie Usage

We use cookies for:

- Essential website functionality

- Performance and analytics

- Personalization

- Marketing and advertising

7.2 Cookie Control

- You can manage cookie preferences through browser settings

- Essential cookies cannot be disabled

- Opting out may affect website functionality

8. INTERNATIONAL DATA TRANSFERS

8.1 Data Transfer Mechanisms

- We may transfer data internationally

- Transfers comply with applicable data protection laws

- We use appropriate safeguards for international transfers

9. CHILDREN'S PRIVACY

- We do not knowingly collect data from children under 16

- Parents/guardians should supervise children's online activities

- Contact us to delete children's personal data

10. MARKETING COMMUNICATIONS

10.1 Consent

- We send marketing communications with explicit consent

- You can opt-out at any time

- Essential service communications will continue

10.2 Preference Management

- Update preferences through account settings

- Unsubscribe via links in emails

- Contact customer service for assistance

11. THIRD-PARTY LINKS

- Our website may contain links to third-party sites

- We are not responsible for third-party privacy practices

- Review privacy policies of linked websites

12. POLICY UPDATES

- We may update this policy periodically

- Notice of material changes will be provided

- Continued use indicates acceptance of changes

END OF PRIVACY POLICY