FAQs

Booking your airport transfer is quick and easy:

• Select Your Service – Choose either Airport Pick-Up or Airport Drop-Off on the landing page.
• Enter Your Details – Select the airport, destination, date & time, and number of passengers.
• Search & Choose Your Car – Based on the number of passengers:
• 1-3 passengers → Saloon Car
• 4-5 passengers → SUV
• 6+ passengers → Alphard
• Confirm & Pay – Proceed with your preferred payment method.
• Receive Confirmation – Once your booking is confirmed, you will receive a confirmation email with all the details.

If you cancel your booking at least 48 hours before the scheduled date, you will receive a full refund, excluding any online payment processing fees. All cancellations must be handled through our Operation Team.

Yes, you can amend your booking by contacting our customer service team. Please note that changes may be subject to availability and rate changes.

We accept Visa, MasterCard, PromptPay, and Alipay.

Once the booking is confirmed, no additional fees will be charged.

Unfortunately, no refunds are provided for no-shows.